Er... why not try and find out where the problem is first?
I thought I gave you "low cost, secure web hosting", not to mention shedloads of support as well... Is my service (which you get at cost, with no charge at all for support) that bad?
In your text you mentioned email -- remind me of your config (SMTP and POP3 servers) and describe the symptoms a bit and maybe we can see where the problem is. I have had no mail routing problems today. If you use 1and1 for your POP3 or SMTP it's possible there are problems there, but as I don't, I don't know.
If you do (use 1and1 for POP3 and SMTP), why not consider using your ISP's POP3 and SMTP servers instead? (I.e. the ones that your ADSL provider gives you).