My GPS is 15 months past it's warranty yet Garmin have just given me a brand spanking new one for free.....

Are you listening Sony ....

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bombholio

Had similar experience with them last September - turned our GPS on a day or so before we headed out for our hols in Wales and found its internal battery had gone, so it wasn't retaining any information about anything ("Satellites? What satellites?").

Rang Garmin, explained the situation, drove down to Romsey and they also gave me a replacement free of charge. Previously, they've sent us a replacement antenna in the post after ours got broken by accident. No fuss, no bother, they were happy to help.

Top customer service, and this thread deserves more visibility so I'm gonna slap it on the front page.
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simon

I'd also like to mention the free software and map update they gave me too, which would normally cost 90 ukp....

Big Thanks to Phil Elliot, the polite and friendly techie that sorted it all, that lad will go far....

no sooner had I got back than I had to shoot off to Bath, and I must say the new software (and colours on the gps) are a vast improvement on the old ones....

PS If I ever get some spare money I _will_ be buying shares in Garmin....

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bombholio