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Perhaps you should consider somthing like a Panasonic Toughbook.
I'm not surprised they won't cover a thumb-crack. I thought it had failed in normal use.
Bummer though :-(
Are you going to get it repaired, or write it off?
You could consider household contents insurance (you do have contents insurance...?) I used mine once to get a red-wined laptop replaced.
And finally, have you thought about asking a non-Sony laptop specialist to look at it? Probably fix it for half the price.
:bu:
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