Timeline, half an hour ago....
Went into the local Halifax to set up a business account, and it went
something like this....
Me: I'd like to set up a business account please
Them: you'll need to do that on the phone
[phones a number, hands me the phone]
Phone person: you'll need to step into your local branch in order to
set up a business account.
Me: I _am_ standing in my local branch...
[hands phone back to numpty in local branch]
Them: Oh, our business account person has gone to lunch
Me : [smiles politely, walks out]
and I thought going to the dentist was bad.....
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