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... it's a fact of life, and when the people doing the hiring are only concentrating on the immediate costs then they tend to overlook the potential downsides of having their work carried out thousands of miles away.
For some reason, no-one seems to give a toss about the implications of offshoring a load of potentially personal information to countries outside the jurisdiction of the DPA.
Heck, if there's organised identity theft going on inside the Post Office I hate to think what might be going on in various banks' overseas call centres.
--
simon
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