Yes, this is the right place. As I said in email, if you think we need a private area we can easily set one up but for now I'm happy to discuss things in this public forum - with luck we'll be able to get some input from other users of the site (many of whom have been involved in online communities as long or longer than I have).

I've attached to this message the PowerPoint slides of a talk I gave at the Institute of Business Adviser's annual conference last year.

(Note for other readers: Scott is researching online communities, with a particular focus on how they can be useful for local, regional, national and international governmental bodies).
--
simon