"but you´ve USED it, we can´t sell it now" they said.

"Theres a restore disk, it´s easy to reset" said I

"but we can´t refund your cash, it´ll have to go through head-office and you´ll need to give us bank account details"

Utter nonsense, but we played along...We will see if they give me the money back or not, but it´ll take a week apparently :-/

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bombholio