Don't believe emails that look like this:
by Novacaster Administrator at 12:21 26/03/04 (Forum::Technical Advice::General)
These are completely bogus, they didn't come from Symantec and the attached ZIPfile is a virus.

From: support@symantec.com
To: *******@yourdomain
Subject: Re: Submit a Virus Sample
Date: Fri, 26 Mar 2004 09:55:30 +0000
X-Priority: 3
Status:

The sample file you sent contains a new virus version of mydoom.j.
Please clean your system with the attached signature.

Sincerly,
Robert Ferrew

Attached: signature.zip (pZIP/pZIP) (0007A893)
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Novacaster Community Admin

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