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Phoned Sony support to get my laptop fixed (broken lcd) and they were fine, except they said thay could not guarantee the data on the hard drive, so I asked them if I could send them the machine to be repaired without it. It's easy to remove (it's a portable HD)
No, was the answer.
It's against their policy, so they've had to ask head office.
Morons.
Plus their warranty doe3s not include physical dmage to lcd, but I've had 2 othger vaio's in the last 6 years, both of which have had more stress placed on them this the new one, and they managed to last longer than 6 months...
time to buy a mac, perhaps.....
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