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Loads of other industries use similar tactics... restricted or cut-down base services with fewer restrictions if you pay more. It's just commercial reality, innit.
Luckily I can't upgrade, I'm at the highest tariff already :-)
One positive is that at least their TS is open... they say they adhere to whatever the guidelines are that say you need to let your customers know what, how, and when they use TS.
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